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Terms & Conditions

Information you should know

Information you should know

Terms & Conditions

Summer Vibes: Terms & Conditions

General Terms & Conditions

Issue of tickets and admission to Summer Vibes are subject to our Rules and Regulations which are set out at the entrance of Summer Vibes.

Each ticket is valid for one person single entry during the event’s operational hours from 2 July 2022 to 11 September 2022. Please refer to the event’s official website for the detailed opening hours.

Children under 3 years old are permitted entry for free. Persons entitled to this offer may be requested by our staff to produce a valid document for verification of eligibility.

Children aged 11 or below must be accompanied by a person aged 15 or above.

Tickets are non-transferable, non-exchangeable, and non-refundable.

Summer Vibes may, without prior notice and without refund or compensation, change the operating hours of the park or attractions, close the park or any part thereof temporarily, or suspend the operation of individual rides for weather, safety, maintenance, or any other reason.

The following activities are strictly prohibited in Summer Vibes:

Consumption of food or drink purchased outside Summer Vibes;

Sale of goods or services except with prior consent;

Commercial photography or videography except with prior consent;

Distribution of printed or recorded materials of any kind;

Unauthorized events, demonstrations or speeches, or the usage of any flag, banner or sign, and other unauthorized public gatherings;

Playing or operating remote-controlled flying devices;

Engaging in any unsafe act or other act that may impede the operation of the Summer Vibes or any associated facility.

Visitors to Summer Vibes may need to present personal identification documents to verify their identities as the authorized holder of the credit card used in the Website purchase.

No pets or animals are permitted inside Summer Vibes, other than service animals with valid identification.

Visitors accept and agree that Summer Vibes may take and use your photographs or images for commercial purposes.

Operations of rides will be interrupted due to weather conditions without prior notice.

Certain Rides has height and weight restriction. Please refer to our signages outside each rides for details.

Hong Kong Observation Wheel boarding and other services will end 30 min before closing, please refer to the separate operating times of the Hong Kong Observation Wheel. Online packages redemption will end 90 min before closing time. Please kindly arrive earlier for entry.

Visitors agree to comply with all notices and directions by any member of staff with the purpose of ensuring safety and order.

Summer Vibes reserves the right to deny admission, or to require removal from the park, without refund or compensation, for illegal, unsafe or offensive behaviour, or if we consider that the circumstances so require.

Except where required by law, under no circumstances are we liable for any damage, loss or personal injury suffered by you, whether the same is caused by our negligence or otherwise.

In the event of disputes, Summer Vibes reserves the right to make final judgment on the dispute and otherwise in respect of tickets.

In the event there are inconsistencies between the English and Chinese Terms and Conditions, the English version shall prevail.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People’s Republic of China.

Personal Information Collection Statement
Personal data collected upon the purchase or issue of Tickets may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law.

 

Personal Information Collection Statement

Personal data collected upon the purchase or issue of Tickets may be used for the processing of requests or enquiries, enforcing the terms of the commercial dealings, sending administrative materials to you, our internal business and administrative purposes, research and statistical purposes or other directly related purpose, or for legal, safety or security purposes. Provision of personal data for the mandatory fields is necessary. If you do not provide such personal data, we may not be able to provide you with the products or services you requested. Personal data may be transferred to third parties involved in fulfilling the aforesaid purposes, or such other persons as required by law.

The purpose of this General Terms and Conditions is to define the general terms of the use of the e-Token Card (hereinafter card) issued by the Greater Bay Media Entertainment Limited, (35-37 Hau Wo Street, Sai Wan, Hong Kong) at Summer Vibes, organised and held by the Greater Bay Media Entertainment Limited from 2 July 2022 to 11 September 2022, and the rights and obligations of Summer Vibes and the natural persons using the card (hereinafter visitor or card holder).

E-Token & Card Terms

By acceptance of the card the card holder agrees to the provisions of this GTC, and accepts to be bound by these GTC.

Card is an electronic token wallet issued by Summer Vibes. E-Tokens shall be used in exchange for skill games, amusement rides and attractions located at Summer Vibes only, as unilaterally stipulated by Summer Vibes under this GTC.

The card is based on RFID technology.

The card cannot be considered a bank card or a cash equivalent payment means.

The card cannot be used for admission.

The balance remaining on the card cannot be withdrawn.

The card contains no information about the card holders.

The card is valid from acceptance and can be recharged at token boxes located at Summer Vibes.

 

Card Request, Handling

The visitor can request a card personally upon arrival to Summer Vibes and at the token boxes located at Summer Vibes.

The cancellation or replacement of lost or damaged cards cannot be guaranteed.

As the name of the holder is not indicated on the card, the visitor is advised not to give the card to others, and to keep it in a safe place.

Summer Vibes takes no responsibility for damages caused by non-compliance with the abovementioned, loss or damage of the card or use by unauthorized persons.

Recharging Balance

Recharging of the card can be made only at Summer Vibes designated locations.

Each card has a balance in e-tokens. The minimum amount of recharging is 1 e-token. The maximum balance of the card and the maximum amount of a single recharge is 150 e-tokens. The card can be used in exchange for skill games, amusement rides and attractions located at Summer Vibes only, for any amount of e-tokens if the balance of the card allows.

The balance of the card can be recharged at any operating time.

The balance can only be recharged in e-tokens. Recharging disputes can only be made at the recharging point immediately following the recharge. After leaving the recharging point, recharging disputes are no longer valid.

 

Payment By Card

Payment is made with the help of designated Summer Vibes staff only.

Each designated staff member has a card reader with a display clearly visible to the card holder at the time of transaction.

Payment process:

Each designated member of Summer Vibes staff has a card reader assigned to each skill game, amusement ride or attraction with the amount of e-tokens required to exchange for that specific skill game, amusement ride or attraction;

The e-token amount is shown on the display of the reader, and if the visitor accepts the indicated amount, he/she personally or with the help of staff puts the card to the reader and the exchange takes place;

The balance of the card is decreased by the amount of e-tokens exchanged;

The display of the reader shows the new balance of e-tokens;

Cancellation of the exchange is not possible.

 

Checking The Balance

The balance of the e-token card is shown on the display of the card reader immediately after each exchange and a balance can be requested at the cashier box.

Summer Vibes’s record concerning the balance of the cards is final.

 

Replacement Of The Card

If the card of the visitor is lost the e-tokens cannot be replaced.

If the card is damaged in a way it cannot be read by a card reader, it is possible to request a damaged e-token card balance transfer to a new card. The damaged card is presented with its serial number clearly visible and cancelled after the charge of the new card is completed.

Summer Vibes reserves the right to refuse a card balance transfer.

A new card can be requested at the Customer Service counter.

 

Cancellation Of The Card

The balance of a lost or stolen card cannot be transferred; only a damaged card that’s balance can still be read can be transferred.

 

Withdrawal Of The Balance

The non-used balance on a card cannot be withdrawn.

The request to combine the balance of two or more cards may be requested at designated Summer Vibes locations. Such a request will require Summer Vibes management approval and take time.

 

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