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AR App Privacy Policy

Management of personal data

Management of personal data

HKOW AR App Privacy Policy

This Privacy Policy sets out the principles The Entertainment Corporation Limited follows when collecting, using, disclosing, transferring, retaining and removing personal data.

We are committed to protecting the privacy, confidentiality and security of your personal data. We treat and handle personal data in accordance with our Privacy Policy and the requirements of applicable laws and regulations.  We are equally committed to ensuring that all our employees and agents uphold these obligations.


Collection of personal data

Personal data refers to any data or information about you from which you can be identified. The types of personal data that we may collect from you will depend on the particular transaction or service request, but some common examples of personal data include:


We will generally collect your personal data from the following sources:

We will only collect your personal data with your consent or as otherwise permitted under applicable laws and regulations, and we will attempt to ensure that the personal data is both accurate and kept up to date.

We only retain personal data for so long as it is necessary. Data may be archived as long as the purpose for which the data was used still exists.


Purposes for which we will use your personal data

We may use the personal information collected for the following purposes:


Direct Marketing

We intend to use and provide your personal data to AIA International Limited (“AIA”) for promotional and direct marketing purposes (i.e. offering or advertising products or services by sending the relevant information directly to you). We require your consent specifically for this purpose and you may opt out any time. In connection with direct marketing:

(i)         our products and services;

(ii)        insurance, annuities, MPF/ORSO, wealth management, investment, banking, financial services, credit cards and related products and services;

(iii)        products and services on medical/health treatment, educational, recruitment and training;

(iv)       reward/loyalty/privilege programmes including the AIA Vitality Program; and

(v)        any charitable/non-profitable causes.


Disclosure of personal data

We will keep your personal data confidential but, subject to any applicable law, we may disclose your personal data for the above purposes to the following classes of transferees:


Transfer of personal data

In connection with the purposes outlined above, the personal data that we collect from you may be transferred to, and stored at, a destination outside Hong Kong. It may also be processed by persons referred to above who operate outside Hong Kong.

By submitting your personal data you agree to this transfer, storing or processing of data outside Hong Kong, where there may not be in place data protection laws which are substantially similar to, or serve the same purposes as, the data protection laws and regulations in Hong Kong. However, we will take all steps reasonably necessary to ensure that your data is treated securely in accordance with this Privacy Policy.



This site uses cookies to distinguish you from other users of the site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree to the use of cookies. Cookies contain information that is transferred to your computer’s hard drive.

We use persistent cookies and session cookies. A persistent cookie stays in your browser and will be read by us when you return to our site or a partner site that uses our services. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

We use the following cookies:

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you do so, you may not be able to access all or parts of our site.

We may use third-party web services on our site. The service providers that administer these services use technologies such as cookies (which are likely to be analytical/performance cookies or targeting cookies), web server logs and web beacons to help us analyse how visitors use our site and make the information displayed on it more relevant to your interests. The information collected through these means (including IP addresses) is disclosed to these service providers. These analytics services may use the data collected to contextualise and personalise the marketing materials of their own advertising network.


Third-party sites

Our website or our communications with you may from time to time contain links to third-party websites over which we have no control. If you follow a link to any of these websites, please note that they have their own practices and policies. We encourage you to read the privacy policies or statements of these websites in order to understand your rights. We accept no responsibility or liability for any practices of third-party websites.



All information you provide to us is stored on our secure servers.

Any payment transactions will be encrypted using TLS/SSL technology.

We restrict access to personal information to our employees, service providers and contractors on a strictly need-to-know basis and ensure that those persons are subject to contractual confidentiality obligations.

We have stringent collection, storage and processing practices in place to ensure the security and confidentiality of your personal data and to guard against the unauthorised access, processing, use or loss and theft of your personal data. We review such practices from time to time. We also take steps to procure that third parties to whom we transfer your data also have similar security processes in place to ensure the security and confidentiality of your personal data, and compliance with any applicable data privacy laws.

Please note, however, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.


Your right to access your personal data

You have the right to:

Any such request may be subject to a small administrative fee to meet our cost in processing your request.

You may also request us to cease using your personal data for direct marketing purposes. We will process such a request without charge.


Changes to our Privacy Policy

We may amend this Privacy Policy from time to time by posting the updated Policy on our website. By continuing to use our site after the changes come into effect means that you agree to be bound by the revised Privacy Policy.



In case of discrepancies between the English and Chinese language versions of this policy, the English version shall prevail.


Contact us

Requests for access and correction of personal data, or for withdrawal of consent for direct marketing, or if you have any comments, questions or complaints relating to this Privacy Policy, please contact us in writing at the address below:


The Data Protection Officer,

The Entertainment Corporation Limited,

33-35 Hau Wo Street,

Kennedy Town,

Hong Kong

Or alternatively contact us via email at [email protected].