Menu Icon 01Menu Icon 01 Hover
Menu Icon 02Menu Icon 02 Hover
Header Bar
Header Bar

Visitor Info

Everything you need to know

Everything you need to know

Subheading

Hong Kong Observation Wheel
11.00 to 23.00, Monday to Sunday
(Final ride at 22.30)

Subheading

Hong Kong Observation Wheel and AIA Vitality Park
33 Man Kwong Street, Central, Hong Kong
 Get Directions

Our Location
Subheading
Transport 1

MTR
Central Station Exit A (Central Piers)
Hong Kong Station Exit A2 (Central Piers)

Transport 2

Bus
Central Bus Terminus Exchange Square

Transport 3

Taxi
Hong Kong Observation Wheel

Transport 4

Star Ferry
Central

Transport 5

Ferry Piers
Piers 1-6

Transport 6

Parking
IFC Mall, City Hall

Subheading

We love to hear from our customers. If you have a question you cannot find an answer to on our website please reach out to us by phone, email, social media or the contact form below.

Phone: (+852) 2339 0777 (Operating Hours: 11:00 – 23:00 Monday to Sunday)
Email: enquiries@hkow.hk

Subheading
  1. Visitors should hold a valid ticket for the stated date and time, either printed or in electronic format with a QR code for boarding.
  2. Each gondola has a maximum capacity of 8 persons and will be shared with other visitors.
  3. All visitors will be required to queue to board the Wheel. Those who require special assistance such as the elderly, pregnant women, and those with young infants can contact our friendly onsite staff.
  4. Wheelchairs are allowed. Each gondola can accommodate 2 non-electrical wheelchairs and are required to board with chaperone.
  5. Food and beverages are prohibited on the Wheel and the boarding deck to the Wheel.
  6. Smoking (including but not limited to cigarettes, cigars, pipes and electronic cigarettes) is strictly prohibited on the Wheel and the premises.
  7. No pets or animals are allowed on the Wheel, except for guide dogs, or any other kind of service animals (with valid identification).
  8. Large luggage, baby strollers and other bulky items are not permitted on the Wheel and must be stored at the luggage/baby stroller storage before boarding the Wheel.
  9. Unless otherwise permitted by HKOW, no commercial filming is allowed.
  10. Unless otherwise permitted by HKOW, drone flying for any use is strictly prohibited in the Premises.
  11. The dress code for Hong Kong Observation Wheel is casual, we reserve the right to refuse entry to anyone deemed to be dressed inappropriately.
  12. Special arrangements will be made during inclement weather in the interest of public safety as outlined in this article.

 

preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload
preload

因應香港政府加強實施防疫措施，並考慮到工作人員和客人的健康與安全，由即日2020年3月28日下午六時起，香港摩天輪將在未來14天暫停對公眾開放。

AIA Vitality公園會維持對公眾開放，但即將在場進行的免費康體課程將更改及延遲直至另行通知。請遵從所有衛生防疫指引。未來安排將按疫情進展進行更改，請瀏覽我們的官方網站以獲取摩天輪的重新開放時間及安排之詳情。

請保留未使用門票，並於今天起計三個月內，帶同受影響的門票到HKOW換取新門票。門票一概不設退款。

如有查詢，請電郵至 enquiries@hkow.hk 或致電+852 2339 0777（辦公時間：星期一至星期日 11:00 - 23:00）。

In response to the enhanced anti-epidemic measures implemented by the Hong Kong Government, and considering the health and safety of our staff and guests, the Hong Kong Observation Wheel will be temporarily closed to visitors for the next 14 days, from 6pm, 28 March 2020.

The AIA Vitality Park will remain open, however, all upcoming free fitness and wellness classes on-site will be postponed until further notice. Please follow all recommended health and safety precautions.

Changes may be made based on the latest situation, please visit our official website for the re-opening schedule and further updates.

Any unused tickets will be extended for 3 months. The validity starts from the date on your ticket. Please retain and bring your tickets to the HKOW Box Office to exchange for new tickets. Tickets are non-refundable.

Thank you for your understanding and we look forward to welcoming you again. For enquiries, contact us at enquiries@hkow.hk or +852 2339 0777 (Operating Hours: 11:00 – 23:00 Monday to Sunday).

因應香港政府加強實施防疫措施，並考慮到工作人員和客人的健康與安全，由即日2020年3月28日下午六時起，香港摩天輪將在未來14天暫停對公眾開放。

AIA Vitality公園會維持對公眾開放，但即將在場進行的免費康體課程將更改及延遲直至另行通知。請遵從所有衛生防疫指引。未來安排將按疫情進展進行更改，請瀏覽我們的官方網站以獲取摩天輪的重新開放時間及安排之詳情。

請保留未使用門票，並於今天起計三個月內，帶同受影響的門票到HKOW換取新門票。門票一概不設退款。

如有查詢，請電郵至 enquiries@hkow.hk 或致電+852 2339 0777（辦公時間：星期一至星期日 11:00 - 23:00）。

In response to the enhanced anti-epidemic measures implemented by the Hong Kong Government, and considering the health and safety of our staff and guests, the Hong Kong Observation Wheel will be temporarily closed to visitors for the next 14 days, from 6pm, 28 March 2020.

The AIA Vitality Park will remain open, however, all upcoming free fitness and wellness classes on-site will be postponed until further notice. Please follow all recommended health and safety precautions.

Changes may be made based on the latest situation, please visit our official website for the re-opening schedule and further updates.

Any unused tickets will be extended for 3 months. The validity starts from the date on your ticket. Please retain and bring your tickets to the HKOW Box Office to exchange for new tickets. Tickets are non-refundable.

Thank you for your understanding and we look forward to welcoming you again. For enquiries, contact us at enquiries@hkow.hk or +852 2339 0777 (Operating Hours: 11:00 – 23:00 Monday to Sunday).